Making Contact with Your Real Estate Agent Should be Easy

Posted by Tim Parker on Thursday, November 21st, 2013 at 8:25am.    1105 Views

Buyers and Sellers Should Enjoy Easy Access to Their Realtor

It is amazing how many people who have recently tried to sell their homes come to me with the same complaint, "My real estate agent didn't return my calls."

This is unacceptable behavior according to those of us professionals who work very hard for our clients and to promote the profession as-a-whole.  There is rarely, if ever, an excuse for not returning a phone call, text, or e-mail.  Now this isn't to say that I have never "missed" one, because I have.  There are times that I get busy, receive and read a text, and then forget to return it, but once I realize the mistake, I make sure to apologize and immediately get back into the habit of a daily review of all of the incoming calls and messages that I receive.  I take pride in returning calls to my clients whether I have something important to say or not.

Communication is the Glue in the Real Estate Professions

Land is the foundation of real estate.  People and considerations are the components of a real estate transaction.  Communication is the glue that holds it all together.  

If someone (a person) wanted to sell their home (real estate) to someone else (a person), how would they find a buyer without communicating their desire to sell the property?  If a buyer (person) wanted to buy (consideration) a home (real estate), how could they without making an offer (communication).  If a buyer or seller wanted to know how a change in the interest rates could affect their ability to buy or sell real estate and they asked their real estate agent by leaving her a message that never got returned (lack of communication)....

Professional real estate agents understand that the majority of their business involves communicating.  They are responsible for all types of it through many different means.  An agent must be able to e-mail, text, and converse on the phone and in person, all to educate and support their clients and customers through a very complicated process.   We find success when we can handle the means of communicating without effort for the benefit of everyone else involved in a real estate transaction.

As a Professional Real Estate Agent, I Will Return Your Call

Simply put, I will return your call, email, text, or skywriting requests.  Go ahead, try me.

Tim Parker
Call me  (614) 551-7341
or email me  

3 Responses to "Making Contact with Your Real Estate Agent Should be Easy"

Diane Goodwin wrote: Great article Tim and so very true. It is amazing to me the number of people that have told me the exact same thing. Customer service is the foundation of all businesses. Communication makes for not only customers for life, but friends too. Thanks Tim

Posted on Friday, November 22nd, 2013 at 9:31am.

Tina wrote: I see you're in the Lima area,

too bad, i'm looking over in the akron area, but wanted to say i got a realtor, and she never returned my calls and kept telling her the listings she was sending weren't close to what we had in mind, and every time I emailed or caller her with question about a home it took days to get an answer and sometimes never. still looking for a home, but that's now one the first questions i'm asking is do they respond when i have questions. too bad you don't work up here, but great post, couldn't agree more.

Posted on Monday, November 25th, 2013 at 7:59am.

Tim Parker wrote: Tina, As with any professional business, I have contacts throughout the great State of Ohio. If you would call, text, or e-mail me directly with your contact information I will make sure to have a top notch agent in the Akron area see to it that you enjoy your house-hunt and purchase.
As I have mentioned many times in my blog, please be aware when you call an agent who has listed a property for sale that they are already bound to the best interests of the Seller.

Posted on Tuesday, November 26th, 2013 at 11:18am.

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