Difficult Buyers - Realtor Tips

Posted by Professional Realty on Monday, January 12th, 2015 at 8:25am.    5748 Views

Realtor Tips - Helping Difficult Buyers

As professional Ohio Realtors, our number one duty is to our clients, legally and ethically. That doesn't mean you're not going to get a difficult client from time to time, like buyers that want to see a couple of dozen homes and often are first time buyers.  Many also ask "Is it a good time to buy a home?"

realtor tips, ohio realtors, first time buyersHelping Clients that Want to See 30 Homes

From what I've seen, most buyers end up seeing about seven homes before making an offer, and if unsuccessful a few more until they have an accepted offer. Keep in mind, buyers don't think about the gas and time spent researching properties and setting up showings, but it comes with the territory and at least it's tax deductible.

I recommend using the process of elimination, and learned this useful strategy from friend and Cincinnati Ohio Realtor Gary Rossignol.

By eliminating homes that won't work for the client at each and every showing, you can reduce the list of homes of interest to just those homes that the client sees as true possibilities. In the end, you'll have less emails and phone calls asking about homes that likely won't work for your client.

 

 

  • Take all the MLS agent and client sheet print outs of the properties they are interested in to the showing.
  • At each showing, ascertain from them if they have no interest in the home. 
  • If no interest, tear up the client and agent sheet in front of the client and keep the remaining ones.
  • At the end of the showings, you now have a stack of just the homes they are interested in.

Doing this will eliminate properties that just aren't right for your clients, and cut down the number of "revisits" online, on the phone or in person regarding the less likely properties and help keep your client focused on likely homes. In the end, it saves the client and you valuable time.

I work with a lot of new Ohio Realtors and my business partner Marty Snyder and I love to share tips to help them grow their business to new heights. it's our job to take good care of buyers, especially when fulfilling the role of a professional buyers' agent. Part of that is helping buyers, first time or otherwise, to find and buy the home that meets their needs, fits their budget, and they can buy without regret and are going to love.

For some real estate agents, it's about chasing the paycheck, but when agents begin to understand that helping is succeeding, and focusing on excellent care of clients, their real estate practice begins to truly blossom. It's also why some Realtors receive referral after referral having created a top-shelf buying or selling experience.

Weigh the Circumstances

The client could be someone you've worked before, they're loyal and trust you as their Realtor, and a lifetime client. However, if a buyer presents a large list you may wish to use an exclusive buyers' agreement, after all, it's a lot of work, phone calls, researching, emailing, texting and driving. And that's before you have an accepted offer. Some buyers do not understand going into it that you work with one Realtor at a time, but can always fire one that's not doing their job, part of the job being meeting that client's needs.

3 Responses to "Difficult Buyers - Realtor Tips"

Alan wrote: LOL, this just happened to me! I was getting so frustrated because my client has been shopping for months and I could have used this info to help her. Live, learn, sell .... thanks!

Posted on Wednesday, January 14th, 2015 at 8:01am.

Greg Hancock wrote: LOL, hey Alan, thanks for the comment, getting pre-approved is the important first step after figuring out what's affordable, get that handled and any Realtor will be glad to show a good number of homes, right? Well, process of elimination at each showing really cuts down the subsequent aftermath of revisiting properties and asking questions about homes clients have already made clear they didn't like. It's easy to forget a home you didn't like and wonder about it later. Stick to keeping the likely homes in front of their eyes, and getting verbal agreement about homes that just didn't do it for them, avoiding return visits and questions about those properties.

Posted on Friday, January 30th, 2015 at 5:52pm.

Charlotte Eddington wrote: I had no idea that it takes so much time, energy, and effort to please clients. I know that it takes a long time to find a home that fits all of your needs and wants, but it must be frustrating, as a realtor, to satisfy difficult buyers. Thanks for sharing your real estate tips. I might just use them.

Posted on Thursday, July 30th, 2015 at 1:34pm.

Leave a Comment